In order to receive a full refund for any cancellations or changes to your reservation you must notify the Pacific Surf School office 72 hours or three days before the start of your lesson in writing to email@example.com (if you are taking a weekend lessons this is the Wednesday before starting your first lesson on Saturday). Voicemails or phonecalls will not be accepted as a cancellation—no exeptions. Any changes made after the cutoff deadline will be charged a $25 reprocessing fee.
Cancellations made 24 hours before the start of the lesson or no shows will not be issued a refund.
Traffic in Southern California can be very unpredictable. We have had students miss lessons due to congested traffic. Please plan accordingly especially if you are driving from the LA area. We do not grant refunds or reschedule lessons for any late arrivals. Payment is your final confirmation; you will not receive any further notification.
For any type of classes please allow at least 30 minutes prior to your lesson to check in at our schools office: 735 Santa Clara Place, Mission Beach.
Participants under the age of 18 will need to make sure a legal guardian is present to sign a liability form. We can arrange to fax this form beforehand if a guardian will not be in attendance.
Parking can be extremely challenging at Mission Beach especially on the weekend. Please allow a minimum of 30 minutes to find a parking spot. On the day of your lesson bring a comfortable bathing suit, towel, sunscreen and a water bottle. Wetsuits and surfboards will be provided.
Gratuity is not expected but always appreciated.